What if my credit card is declined?

If your payment does not successfully process or if it is declined when trying to complete your purchase, you will have an opportunity to enter a new card number or alternative form of payment prior to completing your purchase.

Order Status

Can I order by phone?

What payment methods do you accept?

How can I track my package (domestic)?

How can I track my package (international)?

How do I change or cancel my order?

My order was confirmed, but I just got an email that states I received a refund. What does this mean?

Oops! I was so excited to place my order that I forgot to use my code.

My purchase is over $75… why hasn't the shipping charge been waived?

What if my credit card is declined?

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