Do you refund shipping fees?

Shipping fees are non-refundable unless you received a damaged item. 

To report or return a damaged item, please use the following process:

If you would kindly fill out the return form included in your package, and return it along with the damaged item, we will issue you store credit via E-Gift Card and you can repurchase the item if desired. If you need a copy of the returns form, please click HERE.

Once we receive your package, we will email you with a store credit code in the form of an E-Gift Card in the amount of your damaged item, plus the cost of shipping the return up to a maximum of $10.00 USD. In order to receive credit for your returned shipping costs, you must include a copy of the receipt in your shipment.

Helpful hint: We strongly suggest including a tracking number with your package, as we are not liable for those that get lost in transit.

How do I know if my package has shipped and is on its way?

My tracking info shows my package was delivered, but I never received it.

Do you ship internationally?

Do you refund shipping fees?

When will I receive my order?

I received a damaged item, what do I do?

Shipping

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