Can I exchange an item? 

Because we can't ensure our #NovaBabes will be issued the style/size they desire by the time their returned items come back to the distribution center, we are unable to accommodate exchanges by mail. However, we will gladly accept exchanges at our stores as applicable. 

Easy Returns

What is your Returns Policy?

How long does the returns process take?

Can I exchange an item? 

Do you provide return shipping labels?

There is something missing/defective/not what I ordered. What do I do?

I am an international customer and I want to return an item.

My shoes do not fit, and I want to return them.

My package is being returned to Fashion Nova, what do I do now?

Does Fashion Nova issue refunds?

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