Can I return my online purchase to a retail location?

Yes. You may return your online purchase at one of our store locations for store credit. Please note that returns over 30 days are prohibited.

Easy Returns

What is your Returns Policy?

How long does the returns process take?

Can I exchange an item? 

Do you provide return shipping labels?

There is something missing/defective/not what I ordered. What do I do?

I am an international customer and I want to return an item.

My shoes do not fit, and I want to return them.

My package is being returned to Fashion Nova, what do I do now?

Does Fashion Nova issue refunds?

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