My order was confirmed, but I just got an email that states I received a refund. What does this mean?

The item(s) you ordered was so popular that between the time you placed the order and when we processed it, the item sold out. The good news is, that we will email you an E-Gift Card for the cost of the item. (Minus any applicable promotion codes used on the order)    

Helpful hint: Please treat the E-Gift Card like cash, as it is store credit you can use for a later purchase. Store credit never expires!

Order Status

Can I order by phone?

What payment methods do you accept?

How can I track my package (domestic)?

How can I track my package (international)?

How do I change or cancel my order?

My order was confirmed, but I just got an email that states I received a refund. What does this mean?

Oops! I was so excited to place my order that I forgot to use my code.

My purchase is over $75… why hasn't the shipping charge been waived?

What if my credit card is declined?

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