Easy Returns

To process a return, please follow these simple steps: 

  • Complete a returns request form (included in your original packaging or by downloading and printing this form).
  • Mail your return to:

Fashion Nova 
2801 E 46th St
Vernon, CA 90058

  • Depending on the shipping method selected, your return may take several days to reach us. Please allow 5-7 days to process your return once it is received into our distribution center.

 

Helpful Hint: We strongly suggest including a tracking number with your package, as we are not liable for those that get lost in transit. 

For more information on our retail store return policy, please click HERE!

Easy Returns

What is your Returns Policy?

How long does the returns process take?

Can I exchange an item? 

Do you provide return shipping labels?

There is something missing/defective/not what I ordered. What do I do?

I am an international customer and I want to return an item.

My shoes do not fit, and I want to return them.

My package is being returned to Fashion Nova, what do I do now?

Does Fashion Nova issue refunds?

Still Need Help? Contact Us Here!